Microreact
  • Introduction
  • Introductory Videos
  • About Microreact
    • Privacy and Terms Of Service
    • Open source software used by Microreact
    • Change Log
  • Instructions
    • Navigating the site
      • Managing Projects
    • Navigating within a project
      • History sidebar
      • Selection sidebar
      • Views Sidebar
    • Creating a Project
      • Supported File Formats
      • Metadata Data
      • Tree Data
      • Map Data
      • Timeline Data
      • Network Data
      • Matrix Data
    • Adding and Editing Panels
      • Data Table
      • Map
      • Timeline
      • Tree
      • Network
      • Data-slicer
      • Chart overview
        • Area Chart
        • Line Chart
        • Bar Chart
        • Circle, Tick, Point Charts
        • Custom charts
        • Pie Chart
        • Multi-variable Chart
        • Heatmap
      • Note Panel
      • Matrix
    • Selecting and Filtering Data
    • Labels, Colours, and Shapes
    • Saving and version control
    • Access Control and Project Sharing
      • Download Project Files
      • URL control options
    • Tips & FAQ
      • How to Link Microreact projects to Google Sheets
  • API
    • API Access Tokens
    • Creating Projects via API
    • Updating Projects via API
    • Deleting Projects via API
    • Sharing Projects via API
    • Migrating to the new API
  • Feedback
    • Contact the Microreact team
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On this page
  • In-App feedback link
  • Secondary method of contact
  • Information to include
  • Interested in an on-prem, local installation?

Was this helpful?

  1. Feedback

Contact the Microreact team

Send feedback, request support, request a local installation, etc.

PreviousMigrating to the new API

Last updated 2 months ago

Was this helpful?

There are multiple ways to contact the team. Whichever method you choose, please ensure that you include as much information as possible to help us understand your situation.

Additionally, please add @cgps.group to your safe domains and safe senders list to prevent our responses from going to your spam folder. You may hear back from us via several email addresses @cgps.group.

In-App feedback link

This feature is accessible on any Microreact page. Navigate to the "burger icon" in the top left corner of any Microreact page. Then select "Send Feedback".

You can use the feedback form to contact us or report bugs to the Microreact support team.

Please make sure to include an email address if you wish Microreact support team to contact you.

You can also include a screenshot of the page to highlight bugs.

Secondary method of contact

If you cannot access the form for any reason, please email us at microreact@cgps.group.

Information to include

The more information you provide about your situation, the more quickly we can get you a response:

  • you & your organisation

  • the URL for your Microreact project

  • exact error messages

  • screenshots (not containing any sensitive information)

  • example data (not containing any sensitive information)

  • a clear description of the question or problem

  • what efforts you've already made toward a solution

Interested in an on-prem, local installation?

Microreact can be installed behind your firewall to enable you to visualise sensitive data safely. To request further information, please email microreact@cgps.group.